Based in the gambling mecca of Malta and a sponsor of the Queen's Park Rangers, Royal Panda Casino was founded by a group of players in 2013. Annoyed by the lack of high-quality casino websites, these gamblers decided to get together to create something better. Their goals were to provide customer service that cares, better promotions, transparent bonus structures, and an easy-to-use website.
- Progressive Jackpots
- High-quality site that is easy to use
- Good Security Features
- Variety of games from many different gaming systems
- You have to wager 35x the value of a bonus before you can withdraw the funds
- The welcome bonus is small
- Customer support is not 247
• Established: 2013
• Support: Live Chat
• Deposit Bonus: €/$/£ 150
• Minimum Deposit: €/$/£ 10
• Payout Percentage: 95.4 %
• Software: OGS, Microgaming, NetENT, Betsoft and More
• Promotions: Bamboo Bonus,Lucky 21
• Where to Play: United Kingdom, Canada, New Zealand
Royal Panda Online Casino Review
All in all, Royal Panda offers an online casino experience that is fit for royalty. With the chance at winning big on the progressive jackpots, a modern experience with high usability, a robust loyalty program with real prizes, good security features, and a large variety of games from many different software providers, Royal Panda is certainly a quality online casino.
You will find that Royal Panda got its license from the Malta Gaming Authority, as well as the Gaming Commission of Great Britain. If you live in the United Kingdom, Canada, or New Zealand, along with many other countries throughout the world, you can play at this casino.
The Royal Panda brand is represented by (surprise!) a Panda with a crown, and this is intended to convey a friendly, laid-back, and approachable but high quality and wealthy company.
Welcome Bonus and Promotions
Royal Panda offers you a 100% matching bonus up to $100 when you first sign up. To claim this bonus, however, you will need to wager $3500 (in other words, you must bet at least 35x the bonus claimed) over your first 90 days of gambling. Other promotions offered include free spins, occasional Non-Deposit bonuses, and a loyalty program. Also, on the 21st of every month, there is a Blackjack promotion which will give you a chance at winning a $210 bonus.
There are also ongoing monthly and weekly bonus opportunities. Every Friday, you can claim up to a $150 Bamboo Bonus. This Bonus provides you with a 50% boost to your balance (up to $150). Just keep in mind that all of these promotions are subject to the 35x wagering requirement, so remember to bet 35 times the bonus amount if you intend to claim your money. These gifts add up if you were planning on betting that much anyways, so don't leave money on the table!
Casino Slots, Table Games, and Live Dealers
You have a wide variety of gaming options when playing at Royal Panda. You will find nearly 300 different slot games, multiple types of blackjack, roulette, video poker, keno, baccarat, virtual horse racing, craps, and quite a bit more. Some of the many slot games available include Double Wammy, Mega Money Multiplier, Gold Coast, Retro Reels, Starburst, Joker Pro, and Major Millions. Video Poker titles are Joker Poker, Deuces Wild, Jacks or Better, All-American, and Double Feature. If live dealers are your thing, they also offer nearly 20 live casino games.
Not only are there many different games to play, but Royal Panda uses several different gaming systems, so you can select the software you prefer to use. Royal Panda uses NetENT, Microgaming, NYX, Evolution Gaming, NextGen, Leander Games, 1×2, Rabcat, Genesis Gaming, and Geco Gaming, which means you have hundreds of options from which to choose your favorite games.
Besides the website, Royal Panda offers many games on mobile devices. You can play various games on Android, iOS, and Windows operating systems, although not all games are available on all smartphones or tablets. The site changes depending on the device you are using to access it. There is one version for smartphones such as the iPhone or Android phones, and a different full-sized version for tablets and computers and this is a nice feature because it means you do not have to install the software on your device to start playing. It is just a website; no need to visit an app store. You can use your smartphone or tablet to scan a QR code on the website to jump right into a game. There are over 220 mobile games available. Royal Panda's mobile games are touchscreen.
Security and Fair Play
With Royal Panda's licenses from the Malta Gaming Authority and the United Kingdom's Gaming Commission, you can gamble with confidence that you will have a safe and secure experience. The developers of Royal Panda's software hire independent security professionals to perform audits of their gaming programs to ensure that your experience is realistic and fair and this means that you will always have a shot at winning when you play. They ensure that the random number generators (RNG) are random. Besides this, Royal Panda's games are fully vetted and reviewed by the Malta Gaming Authority. Also, it offers a selection of live dealers, and you can chat with Royal Panda's live croupiers at any time if you have questions or just want to talk.
Royal Panda's entire website is encrypted using Extended Validation (EV) SSL and 256-bit encryption, which includes software from Comodo that is used to prevent people from seeing your data, including banking or credit card information, passwords, and anything else that you don't want hackers to find. You can play securely in the knowledge that your data is safe.
Another nice security feature is that, if you disconnect in the middle of a game, you could just resume the game the next time you log in. You'll start from the place where you left off, so that is one less thing to worry about if your internet goes down.
Royal Panda's loyalty program, Loyal Panda, is 100% free. You win loyalty points whether you win or lose at the games you play, and these points can be used to redeem Royal Panda gear and gaming perks at their online shop. The items you can redeem are everything from free spins and phone cases to 12-inch Macbooks and Rolex watches, so there is quite a variety of prizes. You can even earn a trip to Las Vegas if you put in the time! Loyal Panda is a multi-tier program with four levels, so the higher your level, the more points you earn.
Progressive Jackpot and Other Features
Royal Panda offers Microgaming's Progressive Jackpot Network, which means you have a shot at millions in prizes. The in-game deposit feature is useful if you run out of funds while playing. Think about times in the past where you need to leave games to put resources before you can play another hand. There is also a Hot and Cold Slots feature, which allows you to see which games are overdue for a win, and which have been paying out huge prizes recently. You just pick whether you want slots which are paying (hot) or not paying (cold), an amount, and a time frame. Their system will spit out a list of the slots which meet the selected criteria, which you can then use to target the games you think will give you the best shot at a win.
Royal Panda seems to deliver on most if not all of their promises. The site is easy to use and navigate, the promotions are good, the bonus structure is relatively transparent, and the customer service is on point. The company has support teams available on the phone and via a chat tool from 9:00 – 0:30 CEST. You can request a callback from customer support if you don't feel like waiting (though they are pretty good about answering). If you'd rather not talk to the support agents, you can always just use the FAQ to find answers to your questions or shoot them an email at any time of the day. Their support philosophy seems to be very customer focused.
The company apparently spent a good amount of time and money on developing a quality website and gaming experience. It is simple to find the way from game to game and to find answers to any questions you have. The promotions and bonuses are well thought out, and the loyalty program does have some nice prizes that are worth thousands of dollars.
You can play the games for real cash or just for fun. There are a large variety of methods to deposit funds so you can start playing. For withdrawals, there are four ways. The Visa / MasterCard and Fast Bank Transfer features take 1-5 days, but you can get instant funds using Skrill or Neteller.